Location: Arizona Based, Metro Phoenix Area
Type: Full-Time
Role Overview
The Operations Assistant supports the day-to-day backend of the business, with a focus on school and Greek-life clients. This role acts as a right-hand assistant to the owner, helping ensure orders, communication, timelines, and inventory run smoothly.
Key Responsibilities
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Onboard new clients and guide them through the ordering process
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Monitor and respond to emails and website chat inboxes in a timely, professional manner
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Assign tasks to appropriate projects and help manage internal workflows
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Create, update, and manage project timelines for school and Greek orders
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Assist the owner with ready-to-ship and custom orders, including:
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Order processing
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Packaging coordination
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Shipping preparation
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Assist with inventory tracking, counts, and organization
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Help prepare for and support vendor events (logistics, packing, follow-up)
Qualifications & Skills
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Highly organized with strong attention to detail
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Excellent written communication skills
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Comfortable managing multiple projects at once
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Self-starter who can work independently and problem-solve
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Familiarity with Greek life and/or school organizations is a plus
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Experience with project management tools, email platforms, or e-commerce systems is a plus
Travel Requirement
